Shipping policy

Every purchase supports the charitable aims of the Bethlem Museum of the Mind.

UK Delivery Address

UK orders are usually sent via Hermes UK and customers can expect delivery within 2-5 working days once your order has been fulfilled. You will be sent an email confirmation when your parcel has been dispatched.

If your parcel does not arrive within a reasonable period of time please contact us and a member of the team will open an investigation.

International Delivery Address

International shipping fees differ by country depending on the size, weight and end destination.

Delivery time will vary depending on the country's postal service and customs, which may hold parcels for a length of time before releasing them for delivery.

Please allow up to three weeks for delivery.

Any additional import duties must be covered by the customer.

Prices of Our Products

All our prices are displays in Pounds Sterling and will be taken from your account as such.